State Farm® Insurance Agent Kris Yelverton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nancy Richard
April 18, 2025
5
out of
5
rating by Nancy Richard
"I spoke to Brayden today at State Farm in vestal, was able to help me out and answer all my questions and give me all the information needed.Thank you"
We responded:
"My team and I will always go above and beyond to exceed your customer service expectations, Nancy! Call us anytime. - Kris"
Cynthia Scarano
April 16, 2025
5
out of
5
rating by Cynthia Scarano
"Kristin was extremely understanding and helpful, providing the personalized service that has kept me with your agency for over ten years. Thank you!"
We responded:
"Thank you so much for sharing your experience with our office, Cynthia. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Kris"
Joanna Canary
April 14, 2025
5
out of
5
rating by Joanna Canary
"My initial contact was with Tristan and he was wonderful. He answered all my questions and got me the policy I needed. I have had subsequent contact with the office and Jason. All interactions have been positive - a tribute to the leadership at the agency. Kris Yelverton has a great team, has empowered his people and has reason to be proud. I can recommend them without hesitation."
We responded:
"Joanna, thank you for taking a moment to share your positive experience with us, and for your recommendation. Your feedback is not only important to us but also very much appreciated. We’re excited to continue serving your insurance needs! - Kris "
Ange Mainer
March 25, 2025
5
out of
5
rating by Ange Mainer
"Kristin is ALWAYS so very helpful and kind! I'm very thankful for her service :)"
We responded:
"Ange, thank you for your kind review and feedback about Kristin! My team and I will always work hard to make sure your customer experience is positive. - Kris "
Joe Knickerbocker
March 17, 2025
5
out of
5
rating by Joe Knickerbocker
"Very nice people. I'm glad I switch."
We responded:
"Joe, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Kris"
Kyle Youdas
March 13, 2025
5
out of
5
rating by Kyle Youdas
"Jason and Kyle have consistently taken care of me and always answer my questions. 10/10 customer service and would recommend!"
We responded:
"Kyle, I look forward to being a constant in your insurance needs. We appreciate your time and kind words very much. - Kris"
Cheyenne Pasquale
March 11, 2025
5
out of
5
rating by Cheyenne Pasquale
"Kristin was extremely helpful and prompt when I needed to switch some things over. She was amazing, and I really appreciated the follow up email almost immediately post conversation!"
We responded:
"Hello, we appreciate you making the switch! I know our team is the perfect fit for you and your insurance needs! Thank you for sharing. - Kris"
john hale
February 28, 2025
1
out of
5
rating by john hale
"I've dealt with state farm and especially Kris yelvertin agents for a long time and there has always been issues with them and there underwriting they dropped my insurance and never told me the fines that came were all my problems don't do business with them or state farm in general ur waisting ur time and money"
We responded:
"John, I am truly sorry to hear about your experience, but I want to clarify that the issues you've described are related to State Farm corporate policies and underwriting processes, which are outside of our control. My team and I team work hard to ensure that your needs are met and that you’re fully informed, but there are certain decisions and communications that are made at the corporate level that we don’t have influence over. We understand how frustrating this can be, and we’ll continue to advocate on your behalf to get the answers and resolutions you need. We value your business and hope you’ll reconsider working with us directly for any future insurance needs. Thank you for your understanding. - Kris"
Mansfield Teetsel
February 20, 2025
5
out of
5
rating by Mansfield Teetsel
"I needed Homeowners Insurance and 📞 called John Farruggio at the Agency .He was so helpful and professional and saved me a great deal on my Homeowners policy.I couldn't be happier. I recommend this agency to anyone who wants to be treated well.and save money Mansfield l Teetsel. Richmondville ny"
We responded:
"Hello, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Kris"
Jacob Erle
February 13, 2025
5
out of
5
rating by Jacob Erle
"Kristin from the Vestal office provided excellent customer service. She answered all my questions and provided me helpful information I didn't ask for but am very glad she gave it to me."
We responded:
"Jacob, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Kris"
Kevin Kelly
February 13, 2025
5
out of
5
rating by Kevin Kelly
"Kyle was a huge help explaining all of my coverage! He seems to know his stuff and kept me in good standing for potential future needs. Always have had good luck with this office and State Farm. I now live out of the area but still connect remotely!"
We responded:
"Kevin, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Kris"
Mary Quinn
February 12, 2025
5
out of
5
rating by Mary Quinn
"Very happy with Kyle. He was able to save me money without sacrificing my coverage."
We responded:
"Mary, we appreciate you and the time you have taken to share this kind feedback with us! - Kris"
Donna Converse
February 11, 2025
5
out of
5
rating by Donna Converse
"Kristin was very friendly and helpful. She helped us quickly file a claim."
We responded:
"Donna, thank you for the wonderful feedback! We're thrilled to hear you had a great experience with Kristin. We appreciate your kind words and look forward to serving you again! - Kris"
Richard Fadden
February 10, 2025
5
out of
5
rating by Richard Fadden
"Kristen Vestal helpful & pleasant on 2/10/2025…….RF"
We responded:
"Richard, we appreciate the kind words and 5-star review! - Kris "
ann garcia
February 4, 2025
5
out of
5
rating by ann garcia
"I called about billing Brayden was courteous and kind! I always get great customer service when I deal with the Vestal office!"
We responded:
"Ann, we are so happy to hear that Brayden has been wonderful to work with. She is truly great! We look forward to serving you for many years to come! - Kris"
Lisa Flynn
February 4, 2025
5
out of
5
rating by Lisa Flynn
"I really appreciated Brayden's quick and thorough help in explaining changes to my monthly billing amount, and for providing other information regarding out of state affiliates. Much appreciated!"
We responded:
"Lisa, I am so happy to hear that Brayden could go into depth and give you further explanations. I will make sure to pass along your kind words to her! - Kris"
Tanya Kelley
January 31, 2025
5
out of
5
rating by Tanya Kelley
"The agent Kristen was very pleasant and knowledgeable. She addressed my questions and followed up on it right away. I was very happy with all experience. Thank you!"
We responded:
"Tanya, I will make sure to pass along your kind words to Kristen! Thank you for bringing her excellent service to our attention! If you ever need any further assistance, we’re here to help! - Kris"
Patricia Shiner
January 23, 2025
5
out of
5
rating by Patricia Shiner
"Forgot to update my payment method the date expired. This office sent me a message and I called and got it all corrected. Great customer service!!"
We responded:
"Patricia, feedback of any kind is how our team will continue to grow and learn from one another. Thank you for sharing your kind words! - Kris"
becky robertson
January 17, 2025
5
out of
5
rating by becky robertson
"Great customer service!! Kristin was very friendly and helpful with my insurance questions and needs! Thank you!!"
We responded:
"Becky, we are so happy to hear that Kristin has been wonderful to work with. She is truly the best! We look forward to serving you for many years to come! - Kris "
Aubrey Mangan
January 16, 2025
5
out of
5
rating by Aubrey Mangan
"Shaun always goes above and beyond for me. Whenever I need something changed or updated with my policies, his responsiveness and prompt actions are greatly appreciated."
We responded:
"Aubrey, thank you for your wonderful feedback! It’s fantastic to know that Shaun’s responsiveness and efforts to go above and beyond have made such a positive impact. We’re proud of the service he provides, and we’re happy to hear it’s been helpful to you. Feel free to contact us anytime for any further assistance! - Kris"
John Rogers
January 15, 2025
5
out of
5
rating by John Rogers
"I have dealt with Kristen multiple times over the last week or so for help with setting up new auto pay do to issues with my bank. She is always very kind and courteous and has helped with all my issues."
We responded:
"John, thank you for your wonderful review! It’s great to know that Kristen was able to assist you with your auto pay setup and resolve the issues with your bank. We’re lucky to have such a dedicated team member who consistently provides exceptional service. If you have any other questions or need additional help, don't hesitate to reach out! - Kris"
Robert Kelly
January 15, 2025
5
out of
5
rating by Robert Kelly
"Kristin was wonderful to work with very helpful"
We responded:
"Robert, thank you so much for the great review! Kristin is great at what she does! Please don't hesitate to reach out if you need further assistance! - Kris"
quin ingraham
January 15, 2025
5
out of
5
rating by quin ingraham
"Shaun is always a great help and has excellent customer service!!!"
We responded:
"Quin, thank you for the kind words! We're thrilled to hear you always have an awesome experience with Shaun! We appreciate your feedback and are grateful for your business! - Kris"
Ron DellaPenta
December 31, 2024
5
out of
5
rating by Ron DellaPenta
"I called to find out how much my car insurance bill was cause I misplaced mine. Kristen offered to take it over the phone. I said I would stop in and pay it. When I got there, Kristen was very friendly and personable. She answered all my questions that I had asked. Thank you"
We responded:
"Ron, I'm grateful to have such a wonderful team that cares for our customers as if they're family! Thank you for sharing. - Kris"
Michelle Rich
December 31, 2024
5
out of
5
rating by Michelle Rich
"Braydon is awesome !!!!! Very helpful"
We responded:
"Michelle, we appreciate you and the time you have taken to share this kind feedback with us! - Kris"