State Farm® Insurance Agent Kris Yelverton
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cheyenne Pasquale
March 11, 2025
"Kristin was extremely helpful and prompt when I needed to switch some things over. She was amazing, and I really appreciated the follow up email almost immediately post conversation!"
john hale
February 28, 2025
"I've dealt with state farm and especially Kris yelvertin agents for a long time and there has always been issues with them and there underwriting they dropped my insurance and never told me the fines that came were all my problems don't do business with them or state farm in general ur waisting ur time and money"
"John, I am truly sorry to hear about your experience, but I want to clarify that the issues you've described are related to State Farm corporate policies and underwriting processes, which are outside of our control. My team and I team work hard to ensure that your needs are met and that you’re fully informed, but there are certain decisions and communications that are made at the corporate level that we don’t have influence over. We understand how frustrating this can be, and we’ll continue to advocate on your behalf to get the answers and resolutions you need. We value your business and hope you’ll reconsider working with us directly for any future insurance needs. Thank you for your understanding. - Kris"
Mansfield Teetsel
February 20, 2025
"I needed Homeowners Insurance and 📞 called John Farruggio at the Agency .He was so helpful and professional and saved me a great deal on my Homeowners policy.I couldn't be happier. I recommend this agency to anyone who wants to be treated well.and save money Mansfield l Teetsel. Richmondville ny"
"Hello, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Kris"
Jacob Erle
February 13, 2025
"Kristin from the Vestal office provided excellent customer service. She answered all my questions and provided me helpful information I didn't ask for but am very glad she gave it to me."
"Jacob, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Kris"
Kevin Kelly
February 13, 2025
"Kyle was a huge help explaining all of my coverage! He seems to know his stuff and kept me in good standing for potential future needs. Always have had good luck with this office and State Farm. I now live out of the area but still connect remotely!"
"Kevin, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Kris"
Mary Quinn
February 12, 2025
"Very happy with Kyle. He was able to save me money without sacrificing my coverage."
"Mary, we appreciate you and the time you have taken to share this kind feedback with us! - Kris"
Donna Converse
February 11, 2025
"Kristin was very friendly and helpful. She helped us quickly file a claim."
"Donna, thank you for the wonderful feedback! We're thrilled to hear you had a great experience with Kristin. We appreciate your kind words and look forward to serving you again! - Kris"
Richard Fadden
February 10, 2025
"Kristen Vestal helpful & pleasant on 2/10/2025…….RF"
"Richard, we appreciate the kind words and 5-star review! - Kris "
ann garcia
February 4, 2025
"I called about billing Brayden was courteous and kind! I always get great customer service when I deal with the Vestal office!"
"Ann, we are so happy to hear that Brayden has been wonderful to work with. She is truly great! We look forward to serving you for many years to come! - Kris"
Lisa Flynn
February 4, 2025
"I really appreciated Brayden's quick and thorough help in explaining changes to my monthly billing amount, and for providing other information regarding out of state affiliates. Much appreciated!"
"Lisa, I am so happy to hear that Brayden could go into depth and give you further explanations. I will make sure to pass along your kind words to her! - Kris"
Tanya Kelley
January 31, 2025
"The agent Kristen was very pleasant and knowledgeable. She addressed my questions and followed up on it right away. I was very happy with all experience. Thank you!"
"Tanya, I will make sure to pass along your kind words to Kristen! Thank you for bringing her excellent service to our attention! If you ever need any further assistance, we’re here to help! - Kris"
Patricia Shiner
January 23, 2025
"Forgot to update my payment method the date expired. This office sent me a message and I called and got it all corrected. Great customer service!!"
"Patricia, feedback of any kind is how our team will continue to grow and learn from one another. Thank you for sharing your kind words! - Kris"
becky robertson
January 17, 2025
"Great customer service!! Kristin was very friendly and helpful with my insurance questions and needs! Thank you!!"
"Becky, we are so happy to hear that Kristin has been wonderful to work with. She is truly the best! We look forward to serving you for many years to come! - Kris "
Aubrey Mangan
January 16, 2025
"Shaun always goes above and beyond for me. Whenever I need something changed or updated with my policies, his responsiveness and prompt actions are greatly appreciated."
"Aubrey, thank you for your wonderful feedback! It’s fantastic to know that Shaun’s responsiveness and efforts to go above and beyond have made such a positive impact. We’re proud of the service he provides, and we’re happy to hear it’s been helpful to you. Feel free to contact us anytime for any further assistance! - Kris"
John Rogers
January 15, 2025
"I have dealt with Kristen multiple times over the last week or so for help with setting up new auto pay do to issues with my bank. She is always very kind and courteous and has helped with all my issues."
"John, thank you for your wonderful review! It’s great to know that Kristen was able to assist you with your auto pay setup and resolve the issues with your bank. We’re lucky to have such a dedicated team member who consistently provides exceptional service. If you have any other questions or need additional help, don't hesitate to reach out! - Kris"
Robert Kelly
January 15, 2025
"Kristin was wonderful to work with very helpful"
"Robert, thank you so much for the great review! Kristin is great at what she does! Please don't hesitate to reach out if you need further assistance! - Kris"
quin ingraham
January 15, 2025
"Shaun is always a great help and has excellent customer service!!!"
"Quin, thank you for the kind words! We're thrilled to hear you always have an awesome experience with Shaun! We appreciate your feedback and are grateful for your business! - Kris"
Ron DellaPenta
December 31, 2024
"I called to find out how much my car insurance bill was cause I misplaced mine. Kristen offered to take it over the phone. I said I would stop in and pay it. When I got there, Kristen was very friendly and personable. She answered all my questions that I had asked. Thank you"
"Ron, I'm grateful to have such a wonderful team that cares for our customers as if they're family! Thank you for sharing. - Kris"
Michelle Rich
December 31, 2024
"Braydon is awesome !!!!! Very helpful"
"Michelle, we appreciate you and the time you have taken to share this kind feedback with us! - Kris"
Tammy Mallon
December 16, 2024
"Been great service and very friendly, and helpful."
"Tammy, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Kris "
Barbara Hemedinger
December 16, 2024
"Kris and his staff have always been very helpful and have tailored my policies to meet my needs without any pressure. Kristin in the office has been especially helpful answering questions I've had and responding right away with the information I needed."
"Thank you for your kind words, Barbara! We’re so glad to hear you’ve had a great experience with us. We truly value our customers, and it’s rewarding to know that our efforts are appreciated. Thank you for your support! - Kris "
Sady Worthley
December 13, 2024
"Always courteous, and helpful!!🌟🌟🌟🌟🌟🙂"
"Thank you so much for the 5 star review, Sady! My team and I will always be here to assist you with your insurance needs! - Kris"
Marina M Romanova
December 6, 2024
"My issue has been resolved fast and with high professionalism. Thank you!"
"Marina, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Kris"
Yingge Zhou
December 4, 2024
"Five star for Kristin!"
"Yingge, our team is pleased to hear your positive feedback! Thank you for sharing. - Kris"
Matt Ludwig
December 4, 2024
"Kristen was excellent and very curious, thanks for the help"
"Matt, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Kris"