State Farm® Insurance Agent Kris Yelverton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
becky robertson
January 17, 2025
5
out of
5
rating by becky robertson
"Great customer service!! Kristin was very friendly and helpful with my insurance questions and needs! Thank you!!"
We responded:
"Becky, we are so happy to hear that Kristin has been wonderful to work with. She is truly the best! We look forward to serving you for many years to come! - Kris "
Aubrey Mangan
January 16, 2025
5
out of
5
rating by Aubrey Mangan
"Shaun always goes above and beyond for me. Whenever I need something changed or updated with my policies, his responsiveness and prompt actions are greatly appreciated."
We responded:
"Aubrey, thank you for your wonderful feedback! It’s fantastic to know that Shaun’s responsiveness and efforts to go above and beyond have made such a positive impact. We’re proud of the service he provides, and we’re happy to hear it’s been helpful to you. Feel free to contact us anytime for any further assistance! - Kris"
John Rogers
January 15, 2025
5
out of
5
rating by John Rogers
"I have dealt with Kristen multiple times over the last week or so for help with setting up new auto pay do to issues with my bank. She is always very kind and courteous and has helped with all my issues."
We responded:
"John, thank you for your wonderful review! It’s great to know that Kristen was able to assist you with your auto pay setup and resolve the issues with your bank. We’re lucky to have such a dedicated team member who consistently provides exceptional service. If you have any other questions or need additional help, don't hesitate to reach out! - Kris"
Robert Kelly
January 15, 2025
5
out of
5
rating by Robert Kelly
"Kristin was wonderful to work with very helpful"
We responded:
"Robert, thank you so much for the great review! Kristin is great at what she does! Please don't hesitate to reach out if you need further assistance! - Kris"
quin ingraham
January 15, 2025
5
out of
5
rating by quin ingraham
"Shaun is always a great help and has excellent customer service!!!"
We responded:
"Quin, thank you for the kind words! We're thrilled to hear you always have an awesome experience with Shaun! We appreciate your feedback and are grateful for your business! - Kris"
Ron DellaPenta
December 31, 2024
5
out of
5
rating by Ron DellaPenta
"I called to find out how much my car insurance bill was cause I misplaced mine. Kristen offered to take it over the phone. I said I would stop in and pay it. When I got there, Kristen was very friendly and personable. She answered all my questions that I had asked. Thank you"
We responded:
"Ron, I'm grateful to have such a wonderful team that cares for our customers as if they're family! Thank you for sharing. - Kris"
Michelle Rich
December 31, 2024
5
out of
5
rating by Michelle Rich
"Braydon is awesome !!!!! Very helpful"
We responded:
"Michelle, we appreciate you and the time you have taken to share this kind feedback with us! - Kris"
Tammy Mallon
December 16, 2024
5
out of
5
rating by Tammy Mallon
"Been great service and very friendly, and helpful."
We responded:
"Tammy, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Kris "
Barbara Hemedinger
December 16, 2024
5
out of
5
rating by Barbara Hemedinger
"Kris and his staff have always been very helpful and have tailored my policies to meet my needs without any pressure. Kristin in the office has been especially helpful answering questions I've had and responding right away with the information I needed."
We responded:
"Thank you for your kind words, Barbara! We’re so glad to hear you’ve had a great experience with us. We truly value our customers, and it’s rewarding to know that our efforts are appreciated. Thank you for your support! - Kris "
Sady Worthley
December 13, 2024
5
out of
5
rating by Sady Worthley
"Always courteous, and helpful!!🌟🌟🌟🌟🌟🙂"
We responded:
"Thank you so much for the 5 star review, Sady! My team and I will always be here to assist you with your insurance needs! - Kris"
Marina M Romanova
December 6, 2024
5
out of
5
rating by Marina M Romanova
"My issue has been resolved fast and with high professionalism. Thank you!"
We responded:
"Marina, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Kris"
Yingge Zhou
December 4, 2024
5
out of
5
rating by Yingge Zhou
"Five star for Kristin!"
We responded:
"Yingge, our team is pleased to hear your positive feedback! Thank you for sharing. - Kris"
Matt Ludwig
December 4, 2024
5
out of
5
rating by Matt Ludwig
"Kristen was excellent and very curious, thanks for the help"
We responded:
"Matt, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Kris"
Rhonda Tom
December 4, 2024
5
out of
5
rating by Rhonda Tom
"I’ve been with State Farm insurance for several, several years. I called the office on Rano Blvd today. Kristin, answered and was a huge help! She’s very pleasant, knowledgeable and patient answering my many questions. Great office!"
We responded:
"Rhonda, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Kris"
Doug D
December 3, 2024
5
out of
5
rating by Doug D
"All very nice and helpful people at this vestal location. Kristin was very patient in helping me set up my account on the State Farm app."
We responded:
"Doug, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Kris"
Kristy Weston
December 2, 2024
5
out of
5
rating by Kristy Weston
"Jason Webster was so patient and helpful. He was always available whenever we had any questions or concerns. He always takes the time to explain what the process was and what to expect. He always is calming and professional."
We responded:
"Kristy, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Kris"
Michael Mele
November 26, 2024
5
out of
5
rating by Michael Mele
"I called needing a coverage update. Kristin was very helpful in changing coverage. She needed a couple minutes to get an updated quote and asked if she could call right back. She had my update within 5 minutes. I was very satisfied with the service from this State Farm office."
We responded:
"Michael, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Kris"
Amanda Corson
November 21, 2024
5
out of
5
rating by Amanda Corson
"Alaney was so helpful and answered all my questions. Very knowledgeable and took time to explain things. I would recommend anyone reach out to her."
We responded:
"Amanda, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Kris "
Casey Rivera
November 20, 2024
5
out of
5
rating by Casey Rivera
"Kristin was very helpful!"
We responded:
"Casey, serving our customers with the utmost time and attention is a number one priority at our State Farm Agency. We appreciate you! - Kris"
Daniel Auditor
November 19, 2024
5
out of
5
rating by Daniel Auditor
"My experience here was very nice and the young lady who assisted me was great!"
We responded:
"Daniel, I'm grateful to have such a wonderful team that cares for our customers as if they're family! Thank you for sharing. - Kris"
Tonianne Graziano
July 11, 2024
5
out of
5
rating by Tonianne Graziano
"Kris always picks up the phone and answers any questions I have. He is very professional and is always helping me to understand what exactly my coverage is. I am so glad I made the switch to State Farm. I really appreciate his dedication to getting me what I need."
We responded:
"Tonianne, serving our customers with the utmost time and attention is a number one priority at our State Farm Agency. We appreciate you! - Kris"
Cindi Root
July 11, 2024
5
out of
5
rating by Cindi Root
"I’ve been insured with Kris for 10+ years and have always had a great experience. His team is great and I appreciate his involvement in our community."
We responded:
"Cindi, our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Kris"
Kyle Tomosky
June 5, 2024
5
out of
5
rating by Kyle Tomosky
"I have been with this firm for a few years now. I have never has any issues with this branch. Anything I might need is always taken care of promptly and correctly. Alaney is especially helpful and friendly."
We responded:
"Kyle, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Kris"
Michael DuVarney
June 5, 2024
5
out of
5
rating by Michael DuVarney
"I’ve had nothing but great experiences with this office. They have offered me the best rates and the quality of their customer service is outstanding! I have referred family members to them and they have great things to say as well!"
We responded:
"Michael, anything that will bring you relief is our goal each day when we work with you. Please always know that this team is dedicated to having your business while delivering you a great customer service experience. - Kris"
adam goss
May 10, 2024
1
out of
5
rating by adam goss
"My insurance went up on my Santa Fe because of more claims. It went up almost $40/month from April to May. Since I bought the vehicle my insurance bills have gone up twice in the last 6 months. All I got told was that there are a lot more claims on the Hyundai, Honda and Kia Vehicles. However I have not had any accidents or tickets on my insurance. So for me to Pay $201 a month is ridiculous. Since this company doesn't care about my business. I went somewhere to another insurance carrier that gave me a rate that doesn't affect my cost since I have no claims. This was the second time in 5 years I left State Farm because of them raising their rates and not explaining why and because they don't care about their customers. They told me to take 6 hour course but even with that my rate still would have been higher than what was a month ago in April. I have 2 vehicles paying $316/month up from $277 including renters insurance. So that's almost an additional $480 a year. Sad because I thought State Farm was competitive and they aren't."
We responded:
"Adam, I am sorry to see your 1-star rating. We are normally known for providing our customers with excellent service and rates, and I regret to hear that we weren’t able to exceed your expectations here. Our agency works hard to make our customers happy but unfortunately in our industry, there are certain things out of our control. Rates are dependent on various factors and are subject to change. Please feel free to give me a call at the office if I can be of any further assistance in the future. - Kris "