State Farm® Insurance Agent Kris Yelverton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
R Smith
June 27, 2025
5
out of
5
rating by R Smith
"Both of the ladies that I've dealt with has been absolutely amazing."
We responded:
"R, Thank you! We’re so glad to hear you’ve had such a positive experience with both team members. We truly appreciate your kind words and support! - Kris"
Anne Schiro
June 23, 2025
5
out of
5
rating by Anne Schiro
"Brayden was very helpful and has a great personality."
We responded:
"Anne, I’m happy to hear Brayden took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Kris "
Yelena Galkin
May 21, 2025
5
out of
5
rating by Yelena Galkin
"Great customer service. Kristin was very friendly, professional and nice."
We responded:
"Yelena, thank you for your kind words! We’re glad Kristin was able to provide you with friendly, professional, and helpful service. We appreciate you taking the time to share your experience! - Kris "
Kelly Heatherman
May 19, 2025
5
out of
5
rating by Kelly Heatherman
"Very very helpful.. I think she deserves a raise. She went above and beyond for me.. couldn’t of asked for a nicer person"
We responded:
"Kelly, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Kris"
K M
May 8, 2025
5
out of
5
rating by K M
"Hi, Kris Yelverton. My husband and I are happy long-time insureds with your agency. I just phoned with a question and was helped by Alaney. She was kind, attentive, knowledgeable and a genuine pleasure. Do hold on to her. Dealing with the public demands particular skills and Alaney has them all."
We responded:
"Our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Kris"
Darby Crocker
May 7, 2025
1
out of
5
rating by Darby Crocker
"Probably the worst insurance company I’ve ever dealt with. They put a claim that I was in an accident and did not tell me until 2 years later when I went to get a quote from a different insurance company because my rates went up. When I called they denied ever doing it. Also my family and I had to call numerous times to get correct payment info for each separate cars because they kept putting different people names on different cars. And after all of that we went in to combine our home owners insurance with our auto they said that everything looked good and would be set up right away, the next day we get a letter in the mail saying that the insurance is completely dropping us. After a whole year of figuring all of this out we have to find new insurance with a reported accident that never happened on our insurance score."
We responded:
"Darby, I'm very sorry to hear about your experience, and I completely understand your frustration. What you’ve described is far from the level of service we strive to provide. I know how upsetting and inconvenient it is to deal with these kinds of issues, especially when they affect your coverage and insurance record. While I can't undo what happened, I would appreciate the opportunity to review this situation further and see what can be done to correct any errors. Thank you for bringing this to our attention, and I sincerely apologize for the stress and inconvenience it has caused. - Kris"
Nancy Richard
April 18, 2025
5
out of
5
rating by Nancy Richard
"I spoke to Brayden today at State Farm in vestal, was able to help me out and answer all my questions and give me all the information needed.Thank you"
We responded:
"My team and I will always go above and beyond to exceed your customer service expectations, Nancy! Call us anytime. - Kris"
Cynthia Scarano
April 16, 2025
5
out of
5
rating by Cynthia Scarano
"Kristin was extremely understanding and helpful, providing the personalized service that has kept me with your agency for over ten years. Thank you!"
We responded:
"Thank you so much for sharing your experience with our office, Cynthia. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Kris"
Joanna Canary
April 14, 2025
5
out of
5
rating by Joanna Canary
"My initial contact was with Tristan and he was wonderful. He answered all my questions and got me the policy I needed. I have had subsequent contact with the office and Jason. All interactions have been positive - a tribute to the leadership at the agency. Kris Yelverton has a great team, has empowered his people and has reason to be proud. I can recommend them without hesitation."
We responded:
"Joanna, thank you for taking a moment to share your positive experience with us, and for your recommendation. Your feedback is not only important to us but also very much appreciated. We’re excited to continue serving your insurance needs! - Kris "
Ange Mainer
March 25, 2025
5
out of
5
rating by Ange Mainer
"Kristin is ALWAYS so very helpful and kind! I'm very thankful for her service :)"
We responded:
"Ange, thank you for your kind review and feedback about Kristin! My team and I will always work hard to make sure your customer experience is positive. - Kris "
Joe Knickerbocker
March 17, 2025
5
out of
5
rating by Joe Knickerbocker
"Very nice people. I'm glad I switch."
We responded:
"Joe, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Kris"
Kyle Youdas
March 13, 2025
5
out of
5
rating by Kyle Youdas
"Jason and Kyle have consistently taken care of me and always answer my questions. 10/10 customer service and would recommend!"
We responded:
"Kyle, I look forward to being a constant in your insurance needs. We appreciate your time and kind words very much. - Kris"
Cheyenne Pasquale
March 11, 2025
5
out of
5
rating by Cheyenne Pasquale
"Kristin was extremely helpful and prompt when I needed to switch some things over. She was amazing, and I really appreciated the follow up email almost immediately post conversation!"
We responded:
"Hello, we appreciate you making the switch! I know our team is the perfect fit for you and your insurance needs! Thank you for sharing. - Kris"
john hale
February 28, 2025
1
out of
5
rating by john hale
"I've dealt with state farm and especially Kris yelvertin agents for a long time and there has always been issues with them and there underwriting they dropped my insurance and never told me the fines that came were all my problems don't do business with them or state farm in general ur waisting ur time and money"
We responded:
"John, I am truly sorry to hear about your experience, but I want to clarify that the issues you've described are related to State Farm corporate policies and underwriting processes, which are outside of our control. My team and I team work hard to ensure that your needs are met and that you’re fully informed, but there are certain decisions and communications that are made at the corporate level that we don’t have influence over. We understand how frustrating this can be, and we’ll continue to advocate on your behalf to get the answers and resolutions you need. We value your business and hope you’ll reconsider working with us directly for any future insurance needs. Thank you for your understanding. - Kris"
Mansfield Teetsel
February 20, 2025
5
out of
5
rating by Mansfield Teetsel
"I needed Homeowners Insurance and 📞 called John Farruggio at the Agency .He was so helpful and professional and saved me a great deal on my Homeowners policy.I couldn't be happier. I recommend this agency to anyone who wants to be treated well.and save money Mansfield l Teetsel. Richmondville ny"
We responded:
"Hello, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Kris"
Jacob Erle
February 13, 2025
5
out of
5
rating by Jacob Erle
"Kristin from the Vestal office provided excellent customer service. She answered all my questions and provided me helpful information I didn't ask for but am very glad she gave it to me."
We responded:
"Jacob, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Kris"
Kevin Kelly
February 13, 2025
5
out of
5
rating by Kevin Kelly
"Kyle was a huge help explaining all of my coverage! He seems to know his stuff and kept me in good standing for potential future needs. Always have had good luck with this office and State Farm. I now live out of the area but still connect remotely!"
We responded:
"Kevin, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Kris"
Mary Quinn
February 12, 2025
5
out of
5
rating by Mary Quinn
"Very happy with Kyle. He was able to save me money without sacrificing my coverage."
We responded:
"Mary, we appreciate you and the time you have taken to share this kind feedback with us! - Kris"
Donna Converse
February 11, 2025
5
out of
5
rating by Donna Converse
"Kristin was very friendly and helpful. She helped us quickly file a claim."
We responded:
"Donna, thank you for the wonderful feedback! We're thrilled to hear you had a great experience with Kristin. We appreciate your kind words and look forward to serving you again! - Kris"
Richard Fadden
February 10, 2025
5
out of
5
rating by Richard Fadden
"Kristen Vestal helpful & pleasant on 2/10/2025…….RF"
We responded:
"Richard, we appreciate the kind words and 5-star review! - Kris "
ann garcia
February 4, 2025
5
out of
5
rating by ann garcia
"I called about billing Brayden was courteous and kind! I always get great customer service when I deal with the Vestal office!"
We responded:
"Ann, we are so happy to hear that Brayden has been wonderful to work with. She is truly great! We look forward to serving you for many years to come! - Kris"
Lisa Flynn
February 4, 2025
5
out of
5
rating by Lisa Flynn
"I really appreciated Brayden's quick and thorough help in explaining changes to my monthly billing amount, and for providing other information regarding out of state affiliates. Much appreciated!"
We responded:
"Lisa, I am so happy to hear that Brayden could go into depth and give you further explanations. I will make sure to pass along your kind words to her! - Kris"
Tanya Kelley
January 31, 2025
5
out of
5
rating by Tanya Kelley
"The agent Kristen was very pleasant and knowledgeable. She addressed my questions and followed up on it right away. I was very happy with all experience. Thank you!"
We responded:
"Tanya, I will make sure to pass along your kind words to Kristen! Thank you for bringing her excellent service to our attention! If you ever need any further assistance, we’re here to help! - Kris"
Patricia Shiner
January 23, 2025
5
out of
5
rating by Patricia Shiner
"Forgot to update my payment method the date expired. This office sent me a message and I called and got it all corrected. Great customer service!!"
We responded:
"Patricia, feedback of any kind is how our team will continue to grow and learn from one another. Thank you for sharing your kind words! - Kris"
becky robertson
January 17, 2025
5
out of
5
rating by becky robertson
"Great customer service!! Kristin was very friendly and helpful with my insurance questions and needs! Thank you!!"
We responded:
"Becky, we are so happy to hear that Kristin has been wonderful to work with. She is truly the best! We look forward to serving you for many years to come! - Kris "